Dear valued customer,
First National’s number one priority continues to be the health and safety of our customers, employees and the communities we serve. We have made the decision to further help reduce the spread of COVID-19. These steps include moving all First National branches to drive-thru and appointment only service.
Effective Thursday, March 26, please note the following:
- First National branch lobbies will be closed to walk-in visits. Please call your local branch to schedule an appointment if you require assistance in-person.
- To better assist you, services provided in the drive-thru have been expanded to accommodate most banking transactions. For transactions that cannot be processed in drive-thru (or if your branch does not have a drive-thru), please call your local branch to schedule an appointment.
- We encourage you to take advantage of First National’s secure online and mobile banking tools to make remote deposits, transfer funds, send or receive money, pay bills and more – all from the convenience of your computer or mobile device.
All branch contact information can be found at FNBAlaska.com or by speaking with a local customer service expert at 907-777-4362 in Anchorage/Eagle River or 800-856-4362 in other communities.
First National will communicate all details of any change in our banking services. Please check your email inbox, and visit FNBAlaska.com and/or the bank’s Facebook and Twitter accounts for frequent updates. Our customer service representatives are also available to assist you.
First National’s COVID-19 Emergency Response Team continues to monitor this quickly-evolving situation and meet the needs of our customers during this challenging time. On behalf of everyone at the bank, we hope you and your loved ones remain safe and healthy.
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Sincerely,
Ryan Strong
Ryan Strong
Chief Banking Officer
